Professional VoIP Services

Expert support for Asterisk, FreePBX, VICIdial, SIP trunks, CRM integrations, WhatsApp integration, DNCR workflows, and open-source telephony platforms.

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Our Professional Services

Practical engineering support for VoIP systems, from Asterisk consultancy and platform support to CRM integration, WhatsApp integration, SIP routing, DNCR workflows, and automation.

Asterisk Consultancy

Design, optimize, secure, and troubleshoot Asterisk-based PBX and contact center systems with hands-on VoIP engineering support.

Dialplans and call flows
SIP trunking and clustering
Security hardening
WebRTC and API integration

SLA-Based Tech Support

SLA-based support for open-source VoIP platforms, covering troubleshooting, monitoring, configuration, upgrades, and emergency assistance.

Asterisk and FreePBX
VICIdial and GoAutoDial
Issabel, Vtiger, and Elastix
OpenSIPS and Kamailio

System Integrations

Connect VoIP with CRM, ERP, PMS, HMS, and business applications for click-to-call, call popups, logging, reporting, and workflow automation.

CRMs: Salesforce, Zoho, Vtiger
ERPs: SAP, Odoo, Oracle
PMS: Opera, Fidelio
Custom APIs and workflow tools

WhatsApp Integration

Integrate WhatsApp with CRM and contact center workflows for customer messaging, automation, agent handling, and conversation tracking.

CRM-based WhatsApp handling
Auto-replies and chatbot flows
WhatsApp Business API workflows
Multi-agent customer support

UAE DNCR API Integration

Support UAE outbound calling workflows with DNCR checks for PBX, dialers, contact centers, and third-party calling systems.

Etisalat / e& DNCR API integration
Manual Do Not Call list upload
Number scrubbing before dialing
Asterisk, FreePBX, and VICIdial support

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Open-Source Platform Support

Support, upgrade, troubleshoot, and improve existing open-source VoIP and contact center platforms, even if we did not originally deploy them.

FreePBX, Issabel, FusionPBX
VICIdial and GoAutoDial
Recording, reporting, and routing checks
Backup and performance review

Our Process

A clear process to understand your current setup, design the right architecture, implement properly, and support the system after go-live.

Consult

Review your current PBX, contact center, SIP trunks, users, call flows, integrations, and business requirements.

Design

Prepare a practical VoIP architecture covering routing, integrations, security, availability, and deployment approach.

Implement

Configure, test, integrate, and deploy the solution with practical documentation and handover support.

Support

Provide ongoing support, troubleshooting, monitoring, improvements, and SLA-based assistance when required.

Industries We Serve

VoIP Savvy supports communication-heavy teams that need reliable voice, contact center tools, integrations, reporting, and technical support.

Contact Centers and BPOs

Insurance and Financial Services

Healthcare and Telemedicine

E-commerce and Retail

Hospitality and Property Management

Education and Government-Linked Organizations

Why VoIP Savvy?

Open-Source VoIP Expertise

Hands-on experience with Asterisk, FreePBX, VICIdial, SIP, WebRTC, OpenSIPS, Kamailio, and open-source VoIP stacks.

End-to-End Services

From consulting and design to deployment, integration, support, troubleshooting, and system improvements.

Engineer-Led Support

Support from people who understand PBX, SIP trunks, call flows, contact centers, reporting, and integrations.

Need Help With Your VoIP System?

Talk to VoIP Savvy about Asterisk, FreePBX, VICIdial, SIP trunking, CRM telephony, WhatsApp integration, DNCR workflows, and technical support.

Request a Free Demo